We are working to improve your paratransit service.
PAL Direct is our new trip planning reservations system that will give PAL customers twenty four hour access to information and scheduling services.
Customers will be able to schedule, confirm, cancel and review trips at any time, submit feedback as well as review customer account information.
Customers can receive automated voice, text or email reminders for rides.
PAL Direct, trip reservation system that meets your needs, around your schedule.