Boarding fare is $2. Passengers need to pay a boarding fare or present proof-of-fare each time they get on a bus or train. Proof-of-fare can be a Metro Monthly Pass, 30 Day Pass, 7 Day Pass, or a Metro Day pass.

Bus operators do not make change; you must have the exact fare when you board. Bus fareboxes accept U.S. coins, Metro tokens and paper currency only.

Click here for a Metro fares.

You may be eligible for reduced fares. Check Metro's Reduce Fare Application page.

Every Metro bus stop has a three-colored sign. To find your closest bus stop, check your schedule or the Trip Planner. Either one will tell you which streets your bus travels. Then look for the bus stop signs along the bus route, located every few blocks. When the bus approaches your stop, signal to the bus operator to stop.

Some bus routes have on-demand bus stops. On these routes, simply signal the driver that you would like to be picked up.

Look for your route number on the front or passenger side of the bus. If you are not sure it is the right bus, just ask the bus operator.

Remember:
Priority seating in the front section of buses is reserved for disabled persons and senior citizens. Drinking, eating and smoking are not allowed on any Metro bus. Listening to an electronic device is allowed with headphones. Service animals are the only animals allowed on Metro buses.

Riders with special needs can find more information here.

Erie County: 855-7211
Niagara County: 285-9319
TDD information for the speech and hearing impaired only: 711 or 800-662-1220

Take a seat if one is available. If all the seats are full, move towards the back of the bus. Poles and handrails throughout the bus make it easy to stand while riding. The seats at the front of the bus should be given to senior citizens and disabled riders, if present.

As the bus nears your stop, pull the cord or push the strip next to the windows. A bell will signal the bus operator that you would like the bus to stop.