Sign up for Elevator & Escalator Notifications

1. Visit the Subscription Page

Metro Alerts - Subscribe

2. Enter Contact Information

Provide either your email address or phone number. After entering it, you'll receive a verification code. Enter that code and proceed.

Subscribe or sign in with email or phone number

3. Create Subscription

Once verified, click on "Create Subscription" to move to the next step.

Create Subscription

4. Select Alerts

Click on the dropdown menu for Rail Alerts and Other News.
Check the box next to Rail Alerts to receive notifications on elevators, escalators, and other rail related news.

Select Rail Alerts

5. Save Your Preferences

After selecting the alerts, click Save to confirm your subscription.

 

If you encounter an elevator or escalator that is out of service, click on the Alternate Accessible Options button for suggestions to help get you to your destination.