Alert New Wages for Metro

NEW WAGES. NEW OPPORTUNITIES.
NFTA-Metro is hiring! Check out the NEW Wages for Operators and Mechanics.

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Customer Satisfaction Surveys

2026 Surveys Are Now Closed

Thank you for your participation! 

Why We Conduct These Surveys

Your opinion matters; past surveys have led to solid improvements in the bus and rail system.

Based on previous results, NFTA-Metro has:

  • Started a bus shelter expansion program that installed about 30 new shelters in 2023 and more each year after.
  • Created a task force to improve on-time performance
  • Added your voice to grant applications to get needed funds into the community
  • Increased cleaning on buses and trains